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Cashier

Job Title: Cashier
Job Location: Store
Reports To: Store Manager
FLSA Status: Hourly Non-Exempt
JOB SUMMARY:
Cashiers are the first to greet the customers and last to thank them; this is crucial to Rural King's Customer Service. They must provide exceptional service through communication, friendliness and store/product knowledge, as well as maintain exceptional store safety, appearance, and cleanliness.
JOB DUTIES AND ESSENTIAL FUNCTIONS:
Ensure that the frontend of the store runs smoothly without interruption
Greet customers
Ask every customer if they found what they were looking for
Promote the weekly promotional item
Execute cash management, return, and exchange policies accurately
Perform accurate transactions and price dispute resolution
Complete cashier-duties chore list
Front windows and registers cleaned daily
Bags and supplies filled daily
Perform accurate transactions in a timely manner
Always thinking about Bottom of Basket (Bob), Look inside always (Lisa)
Redline in front of the registers when not with a customer
Keep popcorn and coffee full and fresh at all times
Must be alert to surrounding's at all times for shrink prevention and customer service
Make sure EAS devices are deactivated and a member of management is asked to come to the front for resolution if alarm would sound
Offer load out assistance to all customers and call to make sure a loader has responded
File paperwork quickly and accurately
Reconcile with 100% accuracy
Answer all incoming calls at the registers with proper phone etiquette
Communicate professionally with all Rural King personnel and customers
May be required to cross train and perform other duties
SUPERVISORY RESPONSIBILITIES:
None
MACHINES AND EQUIPMENT USED:
General office equipment such as telephone, copy machine, fax machine, calculator, computer
PHYSICAL REQUIREMENTS
Good visual acuity for close PC work
Ability to communicate via a handheld transceiver
Ability to lift up to 20 pounds repetitively and 21-50 pounds intermittently
Ability to stand and/or walk for long periods
Repetitive wrist movements on keyboard
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.


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